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Terms and Conditions

 

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the CollectorVault website ("Website") operated by CollectorVault ("Company", "we", "us", or "our"). Please read these Terms carefully before accessing or using our Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website.

Intellectual Property

The Website and its original content, features, and functionality are owned by CollectorVault and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

User Accounts

If you create an account with us, you are responsible for maintaining the security of your account and for any activity that occurs under your account. You agree to provide accurate and complete information when creating an account and to promptly update your information as necessary to keep it accurate and complete. You must notify us immediately of any unauthorized use of your account or any other breach of security.

Privacy

Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you.

Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by CollectorVault. CollectorVault has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us by email at info@collectorvault.ca, or by phone at (613)558-0858.

Return and Refund Policy

Return & Refund Policy

At CollectorVault, we want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, you may return it for a refund or exchange subject to the following conditions:

Eligibility for Returns

  • You may return unopened and undamaged goods within 30 days of the purchase date.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • Proof of purchase is required for all returns.

Return Process

To initiate a return, please use our 'Contact Us' form, or email us at info@collectorvault.ca to request a return authorization. Once your return is authorized, you will receive instructions on how to proceed with the return.

Please pack your item securely in the original packaging, if possible, and include any accessories or documentation that came with the product. You are responsible for the cost of return shipping unless the return is due to our error or a defective product.

Refunds

Once your return is received and inspected, we will issue a refund within 5 business days to the method of payment originally used to complete the purchase. Please allow for a few additional business days for bank processing before contacting us, if you have not received your refund within the stated timeframe.


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